The "Plan my travel and Book tickets" page appears.
Use “HELP” option for any help required to book tickets.
Select your train from the list that appears on the screen
If the "From/To" station selected by you are correctly in the route of the train then :
Select e-Ticket option
The list of e-ticket trains will be highlighted.
If you wish to know the route and the timings, click on "Show Route".
If you want to know the availability of seats/berths, click on "Show Availability".
To get the fare, click on "Get Fare" button. The fare appearing is for a single adult Passenger excluding the service charges charged by IRCTC and by the Bank(Credit Card/Direct Debit).
Tobook tickets, click on "Book Ticket" button.
Ifyou wish to select other train, click on "Select Other Train" button.
Ticket reservation page appears; check whether the train name and the station names displayed on the top of the page are same as desired by you.
Enter the names of the Passengers, age, sex and berth preference for each Passenger. The maximum length of names should be restricted to 15 characters. If the Passenger is a senior citizen (60 yrs and above) and wants to avail Senior Citizens' concession (30%), click the box provided. Senior citizens are requested to carry some proof of age during their journey. A sample form is reproduced below. (The allotment of your required berth depends on the availability)
User has to give the serial no of photo identity card of any of the passengers while booking the tickets. The passenger has to necessarily carry the same photo identity card as given during the booking along with the Electronic Reservation Slip.
The ticket details, availability of tickets at the particular time and the fare, including the service charge, appear on the screen, along with the payment option. Follow the instructions.
Click on the button "Make Payment" and a pop-up window will give the list of payment options. Please choose one of the mode of payment. Please click on the payment option below for help regarding the payment procedure through each of these options
ICICI Payment Gateway (for Master / Visa Credit cards issued by any bank)
ICICI Bank Direct Debit
HDFC Bank Direct Debit
IDBI Bank Direct Debit
Citibank Debit card
Bank Of Punjab Direct Debit
Oriental Bank Of Commerce Direct Debit (At select branches of OBC)
UTI Bank Direct Debit
State Bank of India Direct Debit
Centurion Bank Direct Debit
Punjab National Bank Direct Debit
ABN Amro Bank Direct Debit
Corporation Bank Direct Debit
Federal Bank Direct Debit
Syndicate Bank Direct Debit
ITZ Cash Direct Debit
Union Bank Of India
State Bank Of Travancore.
State Bank of India Debit Card
HDFC Bank Debit Card
Bank of Rajasthan
Bank of India
After successful payment and booking of accommodations, the User is shown the ticket confirmation details along with a “Print Reservation Slip” Button”. On clicking the button ERS is shown with an option to print.
The customer can subsequently also print Electronic Reservation Slip from the 'BOOKED TICKETS' link on the left navigation bar.
CANCELLATION OF e-TICKET - A GUIDE
If user wishes to cancel his e-ticket from 'BOOKED TICKETS' link on the left navigation bar, select the ticket to be cancelled and click on 'Cancel e-ticket' and can initiate the cancellation by selecting the passengers to be cancelled.
User has to enter the ID CARD number provided at the time of booking, in the field provided.
It may be noted that, if the Identity Card holder in the original ticket is required to be cancelled, all the passengers in the ticket will be automatically cancelled and a fresh reservation will have to be made, duly including the ID particulars of another passenger.
If the ticket is partially cancelled, a fresh Electronic Reservation Slip needs to be carried by the Passenger